FAQ

Question 1

Are Misbah Alwaafi misbahas handmade?

Answer

Yes. Our misbahas are carefully shaped, polished, and finished by skilled craftsmen. Each piece receives attention to its weight, texture, balance, bead movement, and overall finish.

Because some products are handmade or made from natural materials, small differences in colour, grain, texture, shape, and inclusions may occur.

Question 2

What materials do you offer?

Answer

Our collections include misbahas made from selected materials such as:

Pressed amber
Inclusion amber
Bakelite
Saffron
Natural camel bone
Other materials shown on our website

Each material has its own appearance, texture, and natural characteristics.

Question 3

What is the difference between pressed amber and inclusion amber?

Answer

Pressed amber is made from amber material that is compressed and formed into beads.

Inclusion amber contains visible natural or decorative inclusions inside the material. The appearance of each piece may vary depending on the inclusions, color, and pattern.

Question 4

Is the camel bone natural?

Answer

Our camel bone products are made from natural camel bone. Because it is a natural material, each piece may have different shades, textures, and markings.

Question 5

Are the saffron and bakelite misbahas available in different colors?

Answer

Availability depends on the current collection and stock. Please check the product page for the available color, size, and design options.

If you are looking for a specific style, contact us through WhatsApp and we will assist you.

Question 6

Are misbahas suitable as gifts?

Answer

Yes. Misbahas can make meaningful gifts for birthdays, weddings, religious occasions, family celebrations, and special events.

For gift-related requests, please contact us before placing your order so we can help you choose a suitable piece.

Question 7

Where do you deliver?

Answer

We currently focus on delivery within the United Arab Emirates.

Delivery availability may depend on your emirate, area, address, product availability, and courier coverage.

Question 8

How long does delivery take?

Answer

UAE delivery usually takes approximately 1–3 business days after the order is confirmed and ready for dispatch.

Delivery may take longer during weekends, public holidays, sale periods, or unexpected courier delays.

Question 9

How much is shipping?

Answer

The standard UAE shipping fee is AED 25, unless a promotion or checkout offer states otherwise.

The final shipping fee shown at checkout is the amount that applies to your order.

Question 10

What payment methods do you accept?

Answer

Available payment methods may include:

Debit and credit cards
Tabby
Cash on Delivery

The payment methods available to you may depend on your location, order value, eligibility, and checkout availability.

Question 11

Do you offer Cash on Delivery?

Answer

Yes. Cash on Delivery is available for eligible UAE orders.

The option will appear at checkout when it is available for your order and delivery location.

Question 12

Can I change my order after placing it?

Answer

Please contact us as soon as possible after placing your order.

We may be able to update your order before it is dispatched. Once the order has been dispatched, changes may no longer be possible.

Question 13

Can I return or exchange my order?

Answer

You may request a return or exchange within 7 business days of receiving your order.

Please contact us before sending the product back. The item should generally be unused, undamaged, complete, and in its original condition and packaging.